Banquet Manager

Job Description

Be part of a dynamic story of growth and innovation across Africa and join a dedicated team focused on delivering the most advanced and design led work environments for large multinational and local corporations operating on the Continent.

KOFISI is Africa’s leading flexible workspace provider, offering enterprises all in one Memberships to the most sophisticated, productive and engaging office environments available. Owned by Sunbird Business Services, KOFISI has 6 Centres in Nairobi and is operational in a further 4 gateway cities, including Lagos and Dar Es Salaam.

KOFISI believes that employees are the most important part of any business and by providing a work environment that supports and stimulates its Members, through leading space design, the latest technology and front foot hospitality services, they will feel motivated and inspired to do their best – everyday.

First and foremost, KOFISI supports the productivity of business through first class hospitality service and in order to maintain our brand position as the flexible office industry leaders, we ask that every member of our team is motivated to deliver an incredible customer service every day.

All our personnel – no matter what their role – should be driven towards making every Members’ day hassle free, leaving them to concentrate on the most important aspects of their business. If you’d like to be part of an exciting and innovative service-led journey, and your skills, energy and experience fit, we hope you’ll apply for a position with KOFISI.

Job Purpose

We are seeking a dynamic and dedicated Banqueting Manager to join our team and assist in the seamless execution of banqueting events and F&B services.

 The ideal candidate will be passionate about hospitality, possess excellent organizational skills, and thrive in a fast-paced environment with multiple events locations within 6 centers.

As a Banqueting Manager, you will play a pivotal role in ensuring the success of events by coordinating various elements to deliver exceptional service to our clients and members.

Overall Duties and Responsibilities

1. Event Coordination:

• Assist in coordinating all aspects of banqueting events from planning to execution.
• Creating BEO forms directly from information provided by Events Manager and team members for each event.
• Manage and continuously train event hosts and F&B hosts assigned to events.
• Collaborate with Events team and clients to understand their event requirements and preferences.
• Ensure timely and accurate communication with internal teams and external vendors to fulfill event specifications.

2. Team Management:

• Provide support to the banqueting team by assigning tasks and ensuring their completion.
• Supervise banquet staff during events, ensuring adherence to service standards and protocols.
• Conduct training sessions to enhance the skills of junior staff members.

3. Guest Satisfaction:

• Ensure the highest level of guest satisfaction by addressing inquiries and resolving issues promptly.
• Monitor event proceedings to guarantee smooth flow and handle any unexpected situations effectively.
• Gather feedback from clients and guests to continuously improve banqueting services.

4. Operations Management:

• Oversee the setup and breakdown of banquet spaces, including arranging furniture, décor, and equipment as per event requirements.
• Coordinate with the culinary team to ensure timely delivery of food and beverages, maintaining quality and presentation standards.
• Monitor inventory levels and place orders for banquet supplies as needed.

5. Financial Management:

• Assist in budgeting and cost control measures to maximize profitability.
• Track expenses related to banqueting operations and reconcile accounts accurately.
• Identify opportunities for revenue generation and cost-saving initiatives.

Requirements

• Bachelor’s degree in Hospitality Management, Event Management, or related field preferred.
• Previous experience in banqueting, event planning, or hospitality industry is advantageous.
• Strong organizational and multitasking abilities with keen attention to detail.
• Excellent communication and interpersonal skills to interact effectively with clients, guests, and team members.
• Ability to work flexible hours, including evenings, weekends, and holidays, based on event schedules.
• Proficiency in MS Office suite and POS software’s.
• Certification in Food Handling and Alcohol Service.

Submissions close on May 31^st 2025