The Driver / Dispatch & Stores Assistant is responsible for the safe, timely and hygienic transportation of food, beverages, equipment and event items from the commercial kitchen to outlets, clients and event sites. The role also provides structured support to stores and dispatch operations when not on delivery duty, ensuring that stock movement, packing, staging, loading and vehicle readiness are managed efficiently.

Core Responsibilities

• Safely transport prepared food, beverages, kitchen equipment and event supplies to designated delivery locations.
  

• Ensure all deliveries are dispatched on time, in full and in line with approved schedules or event timelines.
  

• Load, arrange and secure items properly to prevent spillage, crushing, shifting, contamination or presentation damage during transport.
  

• Check deliveries against dispatch notes, transfer sheets, invoices or event checklists before departure and at handover.
  

• Obtain proof of delivery, signed handover or other required confirmation for each completed delivery.
  

• Maintain separation of hot food, cold food, dry goods, chemicals and equipment during loading and transport.
  

• Communicate delays, access issues, missing items, vehicle breakdowns or other service risks immediately.
  

Stores responsibility

During periods with no active deliveries, the role should remain aligned to logistics, dispatch and stores support rather than general cooking duties. Typical responsibilities should include:

• Assisting with receiving and offloading deliveries from suppliers.
  

• Moving stock to the correct storage areas including dry store, chiller, freezer and dispatch zones.
  

• Helping arrange stock neatly and supporting FIFO / FEFO rotation practices.
  

• Picking, packing, labeling and staging items for dispatch based on requisitions or event orders.
  

• Assisting with loading of hot boxes, cool boxes, crates, buffet equipment and related transport items.
  

• Cleaning and organizing transport equipment such as crates, insulated carriers, trolleys and holding boxes.
  

• Supporting stock counts, shelf organization and internal stock transfers between kitchen, stores and dispatch areas.
  

• Cleaning the vehicle cargo area and checking that the vehicle remains hygienic and ready for the next dispatch.
  

• Reporting damaged stock, shortages, spill risks, packaging concerns or any storage non-conformance.
  

Food Safety and Handling Standards

• Ensure food is transported in appropriate sealed and insulated packaging to preserve safety, quality and temperature control.
  

• Confirm that soups, sauces, beverages and other liquid items are upright, sealed and stable before departure.
  

• Avoid rough handling, over speeding, harsh braking, sudden acceleration and unsafe cornering that may cause food movement or spillage.
  

• Maintain a clean cargo area suitable for food transport at all times and report any contamination or hygiene concern immediately.
  

• Support proper handover of food and equipment to the receiving team or event team in an orderly and professional manner.
  

Vehicle Care and Compliance

• Carry out daily vehicle checks including tyres, fuel, brakes, lights, cleanliness and general roadworthiness.
  

• Report servicing needs, accidents, breakdowns, unusual noises, warning lights or repair issues immediately.
  

• Maintain required vehicle documents, insurance details and inspection records as directed by management.
  

• Track fuel usage and mileage where log sheets or reporting tools are in place.
  

• Drive in full compliance with traffic laws and company safety procedures.
  

Requirements

• KCSE certificate or equivalent.

• Valid driving license with the appropriate class for the assigned vehicle. Class B and C

• Clean driving record.

• At least 3 years of professional driving experience, preferably in hospitality, catering, food production, FMCG or event logistics.

• Basic understanding of food hygiene and safe food transport requirements.

• Ability to read delivery notes, stock transfer forms and basic dispatch documents.

• Basic spoken and written English; Kiswahili proficiency is an added advantage.

Preferred Profile

• Previous experience working for a catering company, hotel, restaurant group, central kitchen or events operation.

• Practical understanding of how to transport prepared food without compromising quality, presentation or temperature.

• Experience handling hot boxes, gastronorm trays, beverage dispensers, cool boxes, buffet equipment and fragile food items.

• Physically fit and able to assist with loading, offloading, movement of stock or event equipment and able to carry at least 50kg.

• Reliable, calm, disciplined and able to work early mornings, evenings, weekends or event-based schedules where necessary.