The Company

Be part of a dynamic story of growth and innovation across Africa and join a dedicated team focused on delivering the most advanced and design led work environments for large multinational and local corporations operating on the Continent.

KOFISI is Africa’s leading flexible workspace provider, offering enterprise all in one Memberships to the most sophisticated, productive and engaging office environments available. Owned by Sunbird Business Services, KOFISI has 6 Centres in Nairobi and is operational in a further 4 gateway cities, including Lagos and Dar Es Salaam.

KOFISI believes that employees are the most important part of any business and by providing a work environment that supports and stimulates its Members, through leading space design, the latest technology and front foot hospitality services, they will feel motivated and inspired to do their best – everyday.

First and foremost, KOFISI supports the productivity of business through first class hospitality service and in order to maintain our brand position as the flexible office industry leaders, we ask that every member of our team is motivated to deliver an incredible customer service every day.

All our personnel – no matter what their role – should be driven towards making every Members’ day hassle free, leaving them to concentrate on the most important aspects of their business. If you’d like to be part of an exciting and innovative service-led journey, and your skills, energy and experience fit, we hope you’ll apply for a position with KOFISI.

Job Purpose

As the Events administrator you will be responsible for preparation and distribution of material and correspondence relating to the successful

operation of the Department such as contracts, proposals and banquet event orders (BEO). Must have a keen eye for detail, an organised approach and a willingness to exceed guest expectations. S/he will also act as the department’s liaison with the guests in the absence of Events Managers Office.

Overall Duties and Responsibilities

• Reporting to the Events Sales Manager, responsible for all catering, event sales from booking events to their execution.
• Preparation and distribution of material and correspondence to the clients such as function, proposals and yearly contracts.
• Responsible for maintaining and improving the KOFISI catering business
• Maintaining existing relationship with clients as well as solicit new business to achieve sales’ targets.
• Support the Events Sales Manager by meeting with the bookers and meeting planners and ensure a smooth service-oriented events sequence.
• Achieve/succeed the budgeted/forecasted financial plan for the events and sales department.
• Assist the Events Sales Manager in preparing the monthly required reports.
• To establish and maintain rapport with clients, prior to, throughout and post conference, exceeding their expectations and encouraging repeat business.
• Initiate billing procedures, ensuring any deposits and/or credit applications are received with adequate information and within an acceptable time frame
• Conduct pre-conference meetings with clients and pertinent departments to confirm all relevant details are communicated
• Blocking and booking of events and meetings and management of the Office RND system.
• Tracking and analysis of competitive set pricing and yield strategies, gaining the ability to predict the competition set reaction to changes in the marketplace.
• Preparation and distribution of material and correspondence relating to the successful operation of the F&B Department to all respective departments.
• Responsible for preparing and distributing the banquet event orders (BEO) and prompt distribution of last minute changes to affected departments.

Basic Requirements

Qualification & skills

• Diploma hospitality from a recognized academic institution
• Strong ability to adhere to tight deadlines and pay attention to detail
• Strong ability to work as a team with the rest of the team
• Detail oriented with strong communication and organizational skills
• Ability to work individually in addition to collaborating with a team

Experience

• A minimum of 2 years’ professional experience in hospitality
• Experience working in hotel industry could be advantageous

Process

Provide us with a CV and two references to apply for this role by 9^th June 2023  to careers@kofisi.africa

Only shortlisted candidates will be contacted.