Lead Barista/ Head Barman

The Lead Barista is responsible for overseeing the coffee and bar programs, ensuring exceptional beverage quality, and delivering an outstanding guest experience. This role combines expertise in coffee craftsmanship and mixology, requiring creativity, leadership, and a passion for hospitality. The Lead Barista will train staff, develop seasonal menus, and maintain high standards in beverage preparation while supporting the Restaurant Manager in daily operations.

Key Responsibilities

Coffee & Mixology Program Leadership

• Prepare and serve high-quality espresso-based drinks, specialty coffees, and handcrafted cocktails.
• Develop and update seasonal coffee and cocktail menus, incorporating innovative techniques and premium ingredients.
• Ensure consistency in beverage recipes, presentation, and service standards.
• Manage inventory of coffee, syrup, spirits, and bar supplies, placing orders as needed.

Team Training & Supervision

• Train and mentor baristas and bartenders on coffee preparation, mixology techniques, and customer service.
• Train baristas and bartenders on stock taking procedures and ensure the bar is adequately stocked
• Lead by example in maintaining a positive, efficient, and professional work environment.
• Assist in scheduling and delegating tasks to ensure smooth operations.

Customer Experience & Service

• Engage with guests, providing recommendations and personalized beverage experiences.
• Handle customer inquiries, feedback, and complaints with professionalism.
• Maintain a clean, organized, and inviting coffee bar and cocktail station.

Operational Support

• Take inventories of all beverage stocks, ensure all stocks are accurate and report any variances or discrepancies to the restaurant manager.
• Collaborate with the Restaurant Manager on beverage cost control, pricing, and profitability.
• Ensure compliance with health, safety, and alcohol service regulations.
• Assist in organizing promotional events, tastings, or specialty beverage features.

Requirements

• 3+ years of experience as a barista and mixologist in a high-volume café, restaurant, or bar.
• Extensive knowledge of coffee brewing methods, espresso extraction, and cocktail crafting.
• Strong leadership, communication, and training abilities.
• Ability to multitask in a fast-paced environment.
• Certification in barista training (e.g., SCA) and/or mixology/bar tending is a plus.
• Familiarity with POS systems and inventory management.

Working Conditions

• Flexible schedule, including weekends, evenings, and holidays.
• Standing for extended periods, handling hot liquids, and working with bar equipment.