Lead Event Host

Department: Food and Beverage

Reports To: Hospitality Manager

Job Summary:

We are seeking a dynamic and engaging Lead Event Host to manage and execute a variety of events. The Lead Events Host will be responsible for ensuring events run smoothly, providing excellent customer service, and leading a team of event staff.

Event Planning & Coordination

• Assist the Hospitality Manager in planning, organizing, and executing events (meeting rooms, dinners,lunches, cocktails etc.).

• Oversee event setup, breakdown, and logistics to ensure smooth operations.

• Assist the Hospitality Manager to Coordinate with vendors, caterers, AV teams, and other service providers as needed.

• Ensure all event details (seating, décor, timelines, special requests) are executed flawlessly.

Guest Experience & Hospitality

• Act as the primary point of contact for guests during events, ensuring a welcoming and professional atmosphere.

• Address guest inquiries, concerns, and special requests promptly and courteously.

• Maintain high standards of service, anticipating guest needs to enhance their experience.

Team Leadership & Staff Coordination

• Supervise and guide event staff (Hosts, bartenders, etc.) to ensure efficient service.

• Assist in training new team members on event protocols and hospitality standards.

• Delegate tasks effectively and ensure team members adhere to timelines and procedures.

Operational Support

• Assist with inventory management, ensuring event supplies are stocked and organized.

• Help troubleshoot any issues that arise during events (technical difficulties, delays, staffing shortages).

• Ensure compliance with health, safety, and venue regulations.

Post-Event Duties

• Assist in post-event evaluations, gathering feedback for continuous improvement.

• Support breakdown and cleanup, ensuring the venue is restored to its original condition.

• Provide event reports to the Hospitality Manager, highlighting successes and areas for improvement.

Requirements

Qualifications & Skills

• • Experience: 2+ years in event coordination, hospitality, or a related role (leadership experience preferred).

  • Skills:

    • Exceptional organizational and multitasking abilities.

    • Strong interpersonal and communication skills.

    • Problem-solving mindset with the ability to remain calm under pressure.

    • Strong leadership and team management skills.

    • Proficiency in event software/tools (e.g., booking systems, Microsoft Office).

  • Attributes:

    • High energy, professionalism, and a passion for delivering outstanding service.

    • Flexibility to work evenings, weekends, and holidays as required by event schedules.

  • Certification in event planning or hospitality management.

  Physical Requirements

  • This position requires working in various event venues and environments.

  • May involve standing for extended periods and lifting heavy objects.